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matcha holder Ceramic Matcha Whisk Stand Chasen Holder Japanese Matcha Green Tea Whisk Holder

US $11.24
(%)
14-28 Days
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Matcha Whisk Stand Kusenaoshi

Chasen Holder Reshaper

Price

Specifications

Diameter: 60mm
Height: 71mm
Weight: 110g

Material

Porcelain

Origin

China

Rating

(5 out of 5)

Description

Use of the kusenaoshi is recommended to prolong the life of the chasen. Made of ceramic, the kusenaoshi holds the shape of the chasen while it is drying after use. Bamboo whisks are consumable items. With use, the whisk tips eventually lose their shape. Also, after using the chasen, many people make the unfortunate choice of storing it in the plastic case they bought it in, despite the fact that the case is for protecting the chasen during shipping, not for storing it. Storing it in the plastic case without having first dried it completely can trap moisture and lead to the development of mold.

A properly shaped chasen will consistently whisk better matcha and last much longer. After using your whisk, wash it with cold water and place it on the whisk stand, and let dry thoroughly. We recommend storing whisks in a cool place that is well ventilated.

PLEASE Note: The depicted Chasen Whisk are shown for illustration purposes only. They must be purchased separately

All weights and dimensions are approximate.

SHIPPING AND DELIVERY

We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.

How do you ship packages?

Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.

Do you ship worldwide?

Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.

What about customs?

We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.

Do you provide tracking information?

Yes, you will receive an email once your order ships that contain your tracking information. If you haven’t received tracking info within 5 days, please contact us.

My tracking says “no information available at the moment”.

For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.

Will my items be sent in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.

If you have any other questions, please contact us and we will do our best to help you out.

REFUNDS & RETURNS POLICY

Order cancellation

All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.

Refunds

Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:

  • If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
  • If you received the wrong item you can request a refund or a reshipment.
  • If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.

We do not issue the refund if:

  • Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
  • Your order did not arrive due to exceptional circumstances outside the control of Ci-In-My-Store (i.e. not cleared by customs, delayed by a natural disaster).
  • Other exceptional circumstances outside the control of http://shopahollicsdream.com

*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page

If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.

Exchanges

If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.

Please do not send your purchase back to us unless we authorise you to do so.

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